This DSP Felt Welcome at Bustamante from Day One

Chris Bornschein’s first visit to Bustamante Residence took place during an open house. He had never served as a Direct Support Professional, but immediately took a liking to the work beginning on his first day in January 2023.

Residents of the West Babylon home made him feel comfortable right away. “They were so warm and welcoming,” Chris said, showing him their favorite pictures and clothing. “It’s impossible for it to be difficult because they are so welcoming.”

Bustamante is one of 12 homes Catholic Charities of Long Island operates for a total of more than 100 adults with developmental disabilities.  

In a recent conversation, Chris ticked off the first names of the five current Bustamante residents, saying that he’s become close with each one. He works the 7 a.m. to 3 p.m. shift on Saturdays and Sundays. His initial responsibility is to ensure the residents have a good breakfast. There are regular outings to the movies, bowling and other enjoyable activities.

“It’s giving them something to do, a chance to get out in the community,” Chris said. “That’s really big for me when I’m with them.”

One example is a gingerbread-house-making event he and the residents participated in before Christmas with those from other CCLI homes. Guests received a gift from Santa Claus at the gathering sponsored by CYO Long Island, whose members helped residents make the sweet-tasting dwellings.

Getting to know the residents was far easier for Bornschein than becoming accustomed to a new group of co-workers. “They are so comfortable with you right away, if they sense that they like you,” he said.

When Chris observes a resident having a difficult moment, he quickly intercedes to discover the problem’s source, so he can address it. There often is an easy solution. “If it’s something I can help them with, I’m going to try to do that.”

Chris, who was honored as CCLI’s 2024 DSP of the Year at Community Care Rx’s DSP recognition luncheon, said it felt “awesome” to be recognized.  

Lori Savin, director of Disability Services at CCLI, said Bustamante residents are drawn to Chris from the moment he arrives. A big reason, she said, is that “he treats them with the respect they deserve.”

The connection extends to family members of residents. “It gives them the reassurance and a sense of relief that their loved ones are being supported by someone like him.”

Savin relies on all Direct Support Professionals serving at the group residences, calling them “the backbone of everything we do.” Their jobs are challenging, she says, and they must be fully focused on their responsibilities from the moment they arrive.

Speaking of his DSP job, Chris said, “It’s something I feel lucky that I found.” He was attending trade school when he first began working for Catholic Charities. He now works as an electrician with Big Ant Electric, in New York City, as a member of Local 363.

He originally thought he might give up the weekend work when he completed his schooling. “That never happened. I couldn’t see leaving them…,” Chris said. “You feel like you are doing something and spending your time valuably.”

He calls Bustamante “a high-vibration, positive environment” and “a feel-good kind of place to be. Residents are always smiling.” He sounds a bit awed when describing their outgoing nature.

“It’s crazy, I’m way more shy than they’ll ever be. They are so outgoing. It’s really cool to see.”